In The Press

How MIC Global Drives Value for Our B2B Partners

06.24.2022
Insurtech Micro Insurance
Artboard

Do you currently offer insurance as an add-on to your customers? It might not be something you’ve ever considered before. However, insurance provides a reliable additional revenue stream for your B2B business, while also maximizing value for your existing customer base. It may also differentiate you from competitors.   

Not only can you drive up revenue through premiums being paid every month, but your customer also wins with cheap cover* for unfortunate eventualities. You can even get creative: a refund for rain whilst in Barbados, compensation for a taxi driver getting lost (causing a delay), or cover offered with the sale of a smart doorbell device for when parcels get stolen off the front porch.  

So why isn’t every company offering insurance with their existing product or service? Well, such insurance can be a massively complex, time-consuming project. The necessary licenses must be obtained, underwriters hired, and approval granted. Thus, many companies decide not to bother, and consequently miss out. 

At MIC Global, we are a full stack company that takes on all that heavy work for you, making it incredibly simple to deliver an innovative embedded insurance product to your customers, without having to alter your systems or adapt your processes. We are hyper focused on the seamless integration of the added insurance product as well, to ensure it does not interrupt the flow of your customers’ checkout journey. Let us worry about solving all the complexity, removing the friction, and providing the smoothest, low-cost, and quick-to-market products possible for your customers. 

Here is how we add value to your B2B business: 

  1. Additional revenue – By adding our policy alongside your product, you can drive additional revenue by either increasing the overall price of your product, or charging an additional monthly fee to cover the policy. 
  1. Competitive advantage – Our policies offer a value-add proposition that can make you stand apart from competitors in a crowded market. By offering your product with added protection at the same or a slightly increased price, customers are more likely to choose you. Worried others may do the same? We guarantee that we can create an innovative policy, turn it around and get it to market before your competitors think of it first. And by the time they do, your company will have already gained brand loyalty in your market. 
  1. Brand loyalty – In today’s volatile market, your customers want to feel protected. Having insurance policies embedded into the product or service you offer will mean customers are more likely to stay loyal. Not only does this benefit you, but it also encourages a two-way trusting relationship. By offering your customers embedded cover, they will feel like their best interests are at the forefront of your mind, and begin to associate your brand with feeling taken care of. Over time, your customers will feel a stronger attachment to your brand and will be more likely to choose you again in the future. 

Could you do this yourself? The short answer is technically you could. However, take our word for it, you don’t want to. We have spent a decade perfecting this process, and building the technology and team needed in order to cut out the time and complexities for our B2B partners. We combine cutting edge technology with precise customization to tailor the right kind of embedded solution for each company we partner with. 

To run an insurance company, you must set up legal structures, licenses, technology, and a team with the ability to develop price and service products. This requires time, people, skills and lots of capital and money. Typically, capabilities are run by different businesses in the value chain, which is what makes it so difficult to pull them all together.  

In insurance, speed is a serious advantage. While you could create your own insurance product, in order to gain a true advantage you would need to do so before your competitors. Fortunately, we are known for our pioneering speed, and can put new products in place fast enough to ensure a competitive advantage.  

As such, MIC Global brings all of the complexities of insurance together under one offering. This is what we mean by “full stack”. Our agile and quick-to-market underwriting capacity, product development, technology and end-to-end administration enables seamless insurance integrations.

Put simply, leave it up to us to bring added value, additional revenue, and increased customer loyalty through embedded insurance products and services for B2B partners. Get in touch with us and let’s start innovating today!

*2023 average monthly premium US$7.69, MIC Global s5183 policies

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In The Press

MIC Global commences underwriting at Lloyd’s through Syndicate 5183

06.22.2022
Press Release Underwriting
a pr Lloyds

Update Jan. 1, 2025: MIC Global Syndicate 5183 has closed as of the end of its 2024 Year of Account. MIC continues to offer Lloyd’s backed insurance underwriting as a Coverholder of Greenlight Re’s Syndicate 3456. Read more.

NEW YORK, NY, UNITED STATES (June 22, 2022) – MIC Global announces today that it has received approval for Lloyd’s Syndicate 5183 to commence underwriting, effective immediately. Syndicate 5183 will be managed by Asta through Lloyd’s syndicate-in-a-box (SIAB) platform.

Syndicate 5183 further cements MIC Global as an international leader in providing embedded solutions to platform companies – a position which is further strengthened by the appointment of Erik Johnson as Senior Underwriting Manager in support of its objectives.

Harry Croydon, COO and Co-Founder of MIC Global, said:

“Through our new syndicate at Lloyd’s, MIC Global can now offer companies highly relevant, affordable insurance products which can easily be embedded into their existing digital processes. This will accelerate the delivery of micro insurance products when and where customers need them, allowing them to gain access to cover that is not readily available through traditional insurance methods. The hard work of the team, coupled with the support of Asta, has been fundamental to our successful application.”

Steve Haase, President of STP Insurance Services, LLC, a USA-based broker, spearheaded the organization of MIC Global’s first two partnerships that will allow the company to underwrite business through Lloyds Syndicate 5183.  

The first partnership is with InsureTEK – a manufacturer of an IoT water sensor system, that helps predict and prevent catastrophic water events before they happen.

Michael P. Murphy, KM President, and CEO of InsureTEK comments:

“When we were seeking a company to strategically partner with us on our innovative Loss Control as a Service platform, we searched the market for a company that understood that the risk management and insurance markets needed to evolve to stay relevant. MIC Global brought an entrepreneur’s spirit matched with a technical expertise that quite simply has become a cornerstone of our business. Their innovators and professionals are second to none in matching outside the box thinking with regulatory compliance and coming up with a solution where 1+1= 5!”

MIC Global’s second account to be underwritten by Syndicate 5183 is h.way, a Hispanic-owned neobank built around the financial needs and issues facing the Hispanic community. 

Lionel Carrasco, Founder and CEO at h.way, said:

“We have found that much of our customer base does not have health insurance. By partnering with MIC Global, we are helping our members get access to up to $1,000 for unexpected medical expenses as part of our h.way membership experience. This is an example of how we develop banking services centered around the specific financial needs of our Hispanic community. MIC Global’s value proposition clearly aligns with our company’s purpose of providing equitable financial services and cultural-driven product innovation.”

Julian Tighe, CEO of Asta, adds:

“We are delighted that MIC Global’s Syndicate has received approval from Lloyd’s to commence underwriting. Entry to Lloyd’s allows MIC Global to greatly expand the reach of its offering. Collaborations like this serve as an excellent example of how Asta can assist forward-thinking organizations such as MIC Global with accessing the Lloyd’s market.”

Jamie Crystal, Executive Chairman of MIC Global, concludes:

“We strongly believe embedded insurance is the future for the insurance industry and will help provide resources for the many people that don’t have access under traditional systems. We are thrilled to receive approval to commence underwriting as a Lloyd’s syndicate. This will assist us in driving forward our mission to provide embedded insurance solutions throughout the world.”

️ Embedded micro insurance and innovative underwriting can help your business. Talk to us today.

About MIC Global:

MIC Global is a full stack digital insurance company that provides embedded insurance for today’s digital world. MIC Global combines insurance capacity, in-country insurance licenses, world class distribution, and scalable tech. MIC Global creates embedded insurance solutions for platform companies that adds value by:

1. Enhancing their brand
2. Differentiates their product
3. Drives up revenue
4. Attracts and retains customers

For more information, please visit https://www.micglobal.com or Contact Us (Press Inquiries)

About Asta: 

Asta Managing Agency Ltd is the leading third-party managing agent at Lloyd’s and is responsible for ten syndicates, one SPA and four Syndicates-in-a-Box with capacity under management in 2022 of more than £1.5bn.  

Asta Underwriting Management Limited (AUML) brings the skills, experience, and capabilities of the leading third-party managing agency at Lloyd’s to the MGA market. AUML currently manages four MGAs.

See https://www.asta-uk.com/our-clients/ for full details. 


Read more: MIC Global Receives ‘In-Principle’ Approval to Establish Syndicate 5183

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Telecom Company grows users by 50,000 within weeks

06.10.2022
Case Study MiIncome Telecoms
cs telco

Telecommunication companies often offer their own apps to customers in order to manage payments, airtime and provide news and special promotions. But customer engagement can be lacking with a telecom company.

We recently partnered with a telecommunications company to help offer a simple embedded health insurance product in order to incentivize customers to use their mobile app.

Illustration hand holding Telecom Company mobile phones

Problem

The telecom company wanted more customers to use their mobile app.

Solution

Incentivizing the telecom company’s customers to use the mobile app to purchase airtime, by also giving them access to simple insurance.

Montage of hand holding phone, MIC logo and health check clipboard
Illustration People using Telecom Company mobile phones

Implementation

MIC Global embedded a simple health insurance product for the telecom company’s customers to purchase that is easy to understand, straightforward, and can be purchased right from their mobile app. Customers can also make claims and receive payment right to their phone with the click of a button.

Results

Illustration people standing infront of 50K+ notation

Over 50,000 additional people signed up in the first few weeks.

Illustration person showing Telecom Company mobile phone screen

Increased mobile app usage, as well as increased customer retention and loyalty.

Illustration person coughing

Not to mention, providing uninsured people with access to health insurance.

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IoT Smart Doorbell Manufacturer increases customer purchases

06.10.2022
Case Study IoT MiIncident Platforms
cs porch

The global online shopping boom has given rise to a new wave of crime, dubbed ‘porch piracy’, with an estimated 43% of consumers in the US alone becoming the victim of package theft. Porch surveillance devices have proved to be a convenient solution to this issue.

We recently partnered with an IoT Smart Doorbell Device product manufacturer to create ‘Doorbell Insurance’, an embedded service warranty product, in order to set themselves apart from competition.

Illustration of delivery person at front door

Problem

An IoT smart doorbell camera device manufacturing company wanted to close the loop on their product and offer a complete service to their customers. Their system notifies homeowners when someone is at their front door or on their porch. However, packages still go missing at an alarming rate. The client wanted to offer a complete service to set it apart from other providers. As a result, MIC Global came on board to help our client create a custom solution through the use of embedded insurance in order to add value.

Solution

MIC Global created a custom service warranty product dubbed ‘doorbell insurance’ which covers customers from the risks of porch piracy — the act of burglars stealing packages from front doors and porches.

Illustration of thief stealing package from front door
Montage of doorbell, MIC logo and phone with claim screen

Implementation

The service warranty product was embedded into the cost of the IoT smart device product. Thus, customers deciding between our partners’ doorbell camera device versus another brand are incentivized to choose our partners’ since it comes with the added value of a service warranty to protect customers from package theft.

Results

Hand holding phone with doorbell behind

Happy customers and an increase in customers choosing our clients’ product over competitors.

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Virtual Wallet Provider grows sign-ups, renewals, and cross sales

06.10.2022
Case Study MiIncome Platforms
cs wallet

Historically, the Philippines has been a cash-based economy. People did not have bank accounts because the majority work in the informal sector, lack identification, and don’t have a social security code.

We recently partnered with a virtual wallet provider who offer a digital bank account app linked to a mobile network, to create in-app insurance solutions in order to differentiate them from their competition.

Illustration of Hands exchanging money and mobile phone with Virtual Wallet Provider app
Illustration of Mobile phones with different symbols on screen

Problem

As mobile wallets grew in popularity in the Philippines, our client gained dozens of competitors. Therefore, they needed a way to differentiate themselves.

Solution

By offering additional financial services to existing customers, the company could stay competitive and increase revenue. As a result, MIC Global designed the first-ever version of digital insurance in the Philippines. This unique bundled product included funeral insurance, accident insurance, and hospicash.

Illustration of doctor and patient
Illustration of Virtual Wallet Provider callcenter staff speaking to person on phone

Implementation

We designed an SMS based digital channel for direct enrollment and established an outbound call center in the Philippines to assist customers with enrollment, claim support, receiving payouts, etc.

Results

Illustration of person using mobile phone

For the virtual wallet provider customer signup increased, voluntary renewals increased, and customer lifetime value through insurance cross sells increased.

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MIC Global Welcomes Erik Johnson to the Team as Active Underwriter, Lloyd’s Syndicate 5183

05.03.2022
Company News Underwriting
Welcome Erik Johnson MIC

Update January 1, 2025: MIC Global Syndicate 5183 has closed as of the end of its 2024 Year of Account. MIC continues to offer Lloyd’s backed insurance underwriting as a Coverholder of Greenlight Re’s Syndicate 3456. Read more.

Update April 2024: Erik Johnson has left MIC Global for a new role. MIC’s new Active Underwriter s5183 and Innovation Underwriting Director is Mark Campbell.

MIC Global is excited to welcome Erik Johnson to the team as Active Underwriter.

Erik Johnson is an experienced insurance leader with over 19 years of experience. His professional career includes work in strategy and M&A at Deloitte with a focus on insurance as well as at Lloyd’s on their strategy team. Prior to joining MIC Global, Erik was the Deputy Active Underwriter of Victor Syndicate, where he was also on the Executive Committee of the Insurance Institute of London and a National Forum Officer with the Chartered Insurance Institute.

Erik also sits on the Board of Inclusion at Lloyd’s as well as the Risk Management & Insurance Advisory Board of the Haskayne School of Business. He is an International Ambassador of the LGBT Insurance Network and is also part of the Insurance Women’s Inclusivity Network’s committee.

On why he chose to join the team at MIC Global, Erik shares, “MIC was a natural fit for me. I am not your traditional Lloyd’s market professional and MIC Global is not your traditional Lloyd’s syndicate. I’m excited to work for a purpose driven insurer that is disrupting traditional insurance through simple, affordable products in underserved markets globally and growing demand by embedding insurance into existing products and services – all supported by leading edge technology.”

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Calling All Insurtech and Platform Business Owners – Win the Chance to Design and Implement an Embedded Insurance Product With MIC Global

04.27.2022
Company News
blog comp closed

Update: July 1st 2022

Competition closed to entry on June 30th 2022. Winner to be announced September 13th 2022.

The competition may be over, but we’d still love to hear from you! If you have an innovative idea that could benefit from embedded micro insurance, get in touch with us to see how MIC Global can help you increase revenue and improve KPIs by using embedded insurance products to attract and retain customers and service providers.


Original article: April 27th 2022

MIC Global – a full stack insurtech that creates embedded insurance products and services for platform companies in over 12 countries with 4 million insureds – is hosting a competition and inviting all insurtech business owners to enter.

The Prize:

Working with MIC Global to design and implement an embedded insurance product for your business.

Along with MIC Global’s great tech, we recently received in-principle approval for Lloyds Syndicate 5183 and will begin writing business on June 1st, 2022. This will help us expand even further into the US, Europe, and Asia.

The winner of this competition will get a once in a lifetime chance to work with MIC Global to design and create an innovative embedded insurance product that will help their business achieve one of the following: increase sales, drive revenue, attract more customers, and/or increase loyalty of existing customers.

Enrollment:

Enrollment for the competition is now open and the cut off for submissions is June 30th, 2022. The winner will be announced on September 13th at the InsurTech London event. 

To apply, applicants should send either a video submission (3 minutes max) or a written business proposal (500 words max) and can submit it via MIC Global’s website here: https://www.micglobal.com/competition

Criteria:

Must have at least ONE of the following:

  1. an existing user base of customers
  2. access to customers through other sales channels / partners
  3. solid traction with a clear, committed strategy for growth and scale
  4. an innovative idea that your competitors don’t offer

Must be in one of the following sectors:

  • Gig Economy / Shared Economy
  • Telecoms
  • Banks
  • IoT Smart Device Manufacturers
  • Weather / Travel related
  • Food delivery services
  • Home renting/ vacation rental services
  • Digital Creators
  • Micro entrepreneurs (service industries, shop owners, farmers, etc.)
  • Transactions (money flow, digital wallets, payment platforms, etc.)
  • Pet products/ services
  • Mobility (ride-sharing, good moving, logistics, etc.)

Please note: This is a global competition and we welcome entries from all parts of the world. Unfortunately we are unable to work with sanctioned entities.

Grading Scale:

Contestants will be graded on a scale from 1-5 in the following categories. The contestant with the highest average rating across all 5 categories will be the winner:

  1. Innovativeness
  2. Ability to prove it can work – (Has your business done it before with another product or service? If not, what other convincing data can you provide to show proof of concept/ success?)
  3. Investment Stage (does your business have any investors yet?)
  4. Potential Revenue (a solid strategy for growth and scale)
  5. Track record (What successes/ wins has your business had thus far to show credibility?)

We look forward to hearing from you. Good luck!

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Ride Sharing Company increases driver retention by 40%

04.13.2022
Case Study MiIncome Platforms
cs ride

Employee retention is growing issue for businesses, with employees concerned about how they will manage if struck down by sickness. This is especially a concern for workers in the gig economy, such as those working for a ride sharing company.

We recently partnered with a ride sharing company, to enable them to offer health insurance to drivers in order to give them peace of mind and security, and ultimately increase employee retention. 

Illustration of people with crossed arms and thumbs up

Problem

At the onset of the pandemic, a ride sharing company was struggling with a high employee turnover rate due to fear surrounding the Covid-19 virus.

Solution

MIC Global created a custom health insurance product to distribute to drivers in order to curb their worries about getting sick and not having access to healthcare.

Montage of hand holding phone, MIC logo and health check clipboard
Green car with hands using app on mobile screen

Implementation

MIC Global created a user-friendly digital process embedded right within their mobile app, where drivers are able to enrol for insurance, make payments, file claims, and receive claim payments all within the click of a button.

Results

Person holding phone up and pointing to app

Increased driver retention by 40% by protecting drivers against loss of income due to health related events.

“We’ve seen a big uptick in driver retention since implementing built-in health cover.” – Client

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Agricultural Lender pays loans to protects farmers after disaster

04.11.2022
Case Study Lenders & Fintech MiIncome
cs oaf

One Acre Fund (OAF) is the largest lender to farmers in Africa. OAF was created to supply financing and training to help agricultural workers grow their way out of hunger and build lasting pathways to prosperity.

We recently partnered with OAF to help their farmers pay loans back on time when they fell on hard times, with an embedded insurance solution. 

One Acre Fund logo
Illustration person on green tractor
Illustration of two people with colds

Problem

Some farmers struggled to repay their loans when disaster struck. The two main causes were: 

  • A death in the family:
    Funerals are a big deal and very costly in Africa
  • Health issues:
    If someone gets sick and as a result, have large medical expenses or are unable to work. 

Solution

MIC Global created simple health and funeral insurance products to help with these two major financial burdens, so more farmers would be able to pay their loans on time.

Montage of hand holding phone, MIC logo and health check clipboard
Hands holding a tablet with play button on screen

Implementation

MIC created a video that explained the insurance products very simply and loaded the video onto tablets to give to loan officers to play for farmers out in the fields.

Results

Hands passing money

One Acre Fund farmers are able to repay their loans even when disaster strikes.

Silhouette of west Africa with 1M+ notation

MIC Global now provides insurance to over one million people in East Africa.

Illustration of farmer

Farmers now have access to a safety net to protect them from the costs associated with health issues or a death in the family.

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Unlocking Under-served Insurance Markets by Embedding Insurance at the Right Place – Harry Croydon, CEO [The Insurtech Leadership Podcast]

04.05.2022
Podcast
mic podcast insurtechleadershippodcast

Our CEO Harry Croydon features on The Insurtech Leadership Podcast‘s podcast, joining Josh Hollander as they discuss MIC Global, its brand of embedded micro insurance, and how micro insurance is being used to fill protection gaps around the world with simple, relevant products. (12m 42s).

Visit The Insurtech Leadership Podcast’s podcast page to listen and for more information.

 Listen on: Apple Podcasts

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